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General FAQs

1. Is KWS still a part of SuperAwesome?

No. KWS, the leading parental consent and verification platform, is now owned by Kids Web Services Ltd, a wholly owned Epic Games subsidiary. SuperAwesome is no longer part of Epic Games as of January 2024.

2. Why isn’t my payment card being accepted?

When verifying via payment card, please ensure your bank is not preventing or blocking ‘Kids Web Services’ from performing a monetary transaction or hold.

If a small, but required monetary transaction cannot be made to your payment card, your identity cannot be verified.

If you continue to experience issues verifying with one particular payment card, please try a different payment card where possible.



3. Why am I blocked from scanning my ID again?