2. Why isn’t my payment card being accepted?
When verifying via payment card, please ensure your bank is not preventing or blocking ‘Kids Web Services’ from performing a monetary transaction or hold.
If a small, but required monetary transaction cannot be made to your payment card, your identity cannot be verified.
If you continue to experience issues verifying with one particular payment card, please try a different payment card where possible.
3. Why am I blocked from scanning my ID again?